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careers want to join the most amazing team ever?

we’re more then a team, we’re family

Schmidt + Funk is a family-run business, but more than that, we are a company that acts like family. If you are positive, energetic and looking for a unique company to call home, you are going to love our family barbeques,
outdoor movie nights, amazing race challenges and our weekends away. Our people genuinely like and care for each other. Do we sound like the type of company you’ve been looking for? Send us your resume.

  • family-run, local company. We genuinely care about your families and our community.
  • fun events. We host several team events throughout the year, providing great opportunities to socialize and bond with your teammates and their families.
  • positive workplace. When the office is busy there are always a group of people eating together or taking lunchtime walks and always lots of laughter.

group benefits customer service rep

Date Posted

August 9, 2021

Application Deadline

Job Description

Who doesn’t love getting work done on a Friday afternoon rocking out to Bryan Adams?

Or going on a Starbucks run with your team to work out a particularly difficult problem?

Or hopping on a phone call to walk a client through the changes to their insurance plan?

If your interest is piqued, then we’d like to tell you about our full-time Group Benefits Customer Service Rep position that we’re hiring for right now.

Your day-to-day:

As our Group Benefits Customer Service Rep, you’ll be working with three to four S+F advisors, acting as an intermediary between them and the clients, handling the customer service and administrative tasks. Your typical day will include fielding policy questions, chasing down answers from our insurance providers, following up with leads, handling claims or billing issues, preparing reports, processing policies, organizing paperwork and checking in with our clients.

When it comes to those little but critical day-to-day interactions, you are the face and the voice of S+F to our clients.

Requirements

  • Excellent Communication Skills

  • An adaptable problem solver

  • Basic knowledge about Group Benefits/Group RRSPs

  • Microsoft Excel

  • Gmail Workplace CRM

  • You can tell a good joke

    Apply Now

    we are always looking for amazing applicants. submit a general application below (check out some of our unbeatable coverage)

    join our team. apply today.

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